Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Citrix WebRTC redirection to Thinclient with desktop client

  Thread closed by the administrator, not accepting new replies.

  • 1.  Citrix WebRTC redirection to Thinclient with desktop client

    Posted 07-27-2020 02:29
    No replies, thread closed.

    Hi 

    background on the sysytem config

    *Citrix 1912

    *Citrix Workspace 1912

    *Citrix Browser Redirection Extension

    *PureCloud for Windows 1.15.570

    In Citrix, we  have enabled content redirection to the ThinClient for WebRTC traffic to GenesysCloud.

    WebRTC reidriection works with Google Chrome 84.x   (with the Citrix Browser Redirection Extension) really well.

    This is where I then get stuck, I dont see how I can add the Citrix Browser Redirection Extension into the embedded Chrome in the PureCloud desktop app. Is this possiable? 

    Cheers
    Jess


    #SIP/VolP
    #Telephony

    ------------------------------
    Jess Peebles
    Spark NZ Trading
    ------------------------------


Related Content