anas | 2025-01-15 17:44:06 UTC | #1
Dear Genesys Support Team,
I would like to request clarification regarding the $200 communication credits included with our Genesys Cloud account. Specifically, I am trying to understand:
- What services are covered by these credits (e.g., voice calls, SMS, or other features)?
- How is the usage calculated for these credits (e.g., cost per minute or per SMS)?
- Is there a breakdown or calculator available to estimate how these credits translate into actual usage?
Thank you for your assistance. I look forward to your response.
Best regards,
system | 2025-02-15 17:44:14 UTC | #2
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