pierrick | 2019-03-05 09:55:29 UTC | #1
When using the PureCloud for Chrome extension, I can't select the extension as a target for the tel: links (and perform click to dial in one click).
The "Enable click to dial" option is selected in the settings.
It pops up the following dialog. It works if I select the default PureCloud Desktop app but from what I understand, shouldn't the Chrome extension be able to also process this tel: link?
If I right-click and select "Make a call", it works fine too.
tim.smith | 2019-03-05 15:15:16 UTC | #2
Posts about base product configuration should be posted on the PureCloud Community Forum or reported via a case with PureCloud Care. This forum is specific to API usage and customizations.
pierrick | 2019-03-05 15:30:10 UTC | #3
Done. Thanks.
https://community.genesys.com/communities/community-home/digestviewer/viewthread?MessageKey=ca1e6446-7a8b-4ef4-879d-8415a2b5c430&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer#bmca1e6446-7a8b-4ef4-879d-8415a2b5c430
system | 2019-04-05 15:30:13 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 4722