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Client Credentials token not authorised in Postman

  • 1.  Client Credentials token not authorised in Postman

    Posted 06-05-2025 19:05

    s.montier | 2025-01-20 14:24:18 UTC | #1

    Hello. I am trying to connect to the API from Postman. After setting up the Client ID and Secret and adding the config to Postman, when I click on Get New Access Token I get an error. Here are the details

    Can anyone tell me what I am doing wrong here please.

    Kindest


    s.montier | 2025-01-20 16:10:42 UTC | #2

    I have sorted the issue now. In case anyone else gets this problem...

    I had the wrong Auth url. Found the one I needed from here https://developer.genesys.cloud/platform/api/ This url need to be the same domain that you login to your portal with.


    system | 2025-02-20 16:11:07 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 31303