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  • 1.  Cobrowse session

    Posted 04-07-2022 12:26
    No replies, thread closed.
    Hi Team,

    I have an requirement to block external URL on Co Browse session.
    Please let me know how to achieve this.
    #Ask Me Anything (AMA)
    #Architecture and Design
    #Connect with a Customer (NEW)
    #DigitalChannels
    #Implementation
    #API/Integrations
    #Omni-Channel Desktop/User Interface
    #Outbound
    #PlatformAdministration
    #QualityManagement
    #Remote Work Enablement
    #Reporting/Analytics
    #Roadmap/New Features
    #Routing (ACD/IVR)
    #Security
    #SIP/VolP
    #System Administration
    #Telephony
    #Unsure/Other
    #Community Videos (TAM, QA, etc.)

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    Raghavapvds
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  • 2.  RE: Cobrowse session

    Posted 04-10-2022 23:49
    No replies, thread closed.
    Don't quite follow you on this one.  The agent is looking at a customer's screen through co-browse and you want to limit what URL the customer can put into their browser?

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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