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Cobrowse with voice - Customization of sercurity form

  • 1.  Cobrowse with voice - Customization of sercurity form

    Posted 06-05-2025 19:11

    giovanni.laino | 2021-05-18 13:41:17 UTC | #1

    Hi,

    we are implementing cobrowse with voice starting from the sample code provided here https://developer.genesys.cloud/api/digital/cobrowse/

    We want to know:

    1. Is there a way to change the content of the iFRAME of the security key form (adding new elements besides the security form and the button to start the sharing) ?
    2. If not, is there a way to change the following text boxes (not only by setting the locale to our language, but changing the wording inserting some custom texts)?:
    3. security key (the placeholder in the input field)
    4. the phrase on the button share screen
    5. the error message if the security key is wrong

    Thanks Regards Giovanni


    tim.smith | 2021-05-18 21:09:10 UTC | #2

    I don't think either of those things are possible. The documentation page you linked is the full documentation for implementing and configuring cobrowse. You can request new features and share your use case at http://genesyscloud.ideas.aha.io/.


    system | 2021-06-18 21:09:12 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10945