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Hello,

Can anyone tell me where to find a communication ID?  I know where the conversation ID is, but for /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl I also need the communication ID which I haven't been able to find. 

Hello,

The communicationId corresponds to the id of the call/session - in your case with transcript, it should be the one for the first participant (i.e. customer's participant for an inbound call).

If you invoke GET /api/v2/conversations/{conversationId}, this will correspond to the "id" of the call (call object in the "calls" array) in the customer's participant element.

If you invoke GET /api/v2/analytics/conversations/{conversationId}/details, this will correspond to the "sessionId" of the session (session object in "sessions" array, with "mediaType" = "voice") in the customer's participant element.

Regards,

Hello,

Can anyone tell me where to find a communication ID?  I know where the conversation ID is, but for /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl I also need the communication ID which I haven't been able to find.