Aarif | 2024-05-23 10:34:40 UTC | #1
Hello there,
I need information regarding the Logical Dynamic DateTime. Initially, I created three variables and stored the dynamic date and time values. The first variable name is MsgStartTime, and that value is "2024-05-23T07:00:00.000Z," and the second variable name is MsgEndTime, and that value is "2024-05-23T20:00:00.000Z." Also, the current date "2024-05-23T10:11:12.791Z" is stored as CurrTime. I tried the below expression to compare the times in the decision block.
Expression: Task.CurrTime >= Task.MsgStartTime and Task.MsgEndTime <= Task.CurrTime
The above-provided expression is what I tried, but I didn't get the valid result. The expected result is true, but I got a false result. Can anyone help me?
MelissaBailey | 2024-05-23 14:52:56 UTC | #2
Audio in call flows is not always played immediately, it's buffered and flushed at certain intervals. If you want any audio to play immediately, add a flush audio action after it.
https://help.mypurecloud.com/articles/audio-buffer-and-flush-in-architect-flows/ https://help.mypurecloud.com/articles/flush-audio-action/
system | 2024-06-23 14:53:53 UTC | #3
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