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Configure ACD messaging for Twitter Direct Messaging

  • 1.  Configure ACD messaging for Twitter Direct Messaging

    Posted 06-05-2025 18:36

    vasubavana | 2022-11-15 07:34:59 UTC | #1

    Hello,

    I am trying to configure ACD messaging for Twitter Direct Messaging by going through below documentation link.

    https://help.mypurecloud.com/articles/configure-acd-messaging-for-twitter/

    I am getting Unknown error when I am trying to create a new integration for Twitter Direct Messaging from Platform/Messaging.

    And Integration is creating incomplete status.

    Could anyone please help me to Configure ACD messaging for Twitter Direct Messaging?

    Thank you, Srinivasu.


    Atul_Nulkar | 2022-11-16 15:01:58 UTC | #2

    Hi Srinivasu - Can you please share a screenshot of the error? Thanks!


    system | 2022-12-16 15:02:17 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17215