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Configure external trunk with nat yes

  • 1.  Configure external trunk with nat yes

    Posted 06-05-2025 19:20

    Spyros_Capetanopulos | 2019-07-10 23:52:15 UTC | #1

    Hello,

    We are configuring in Edge for PureCloud with a Client that has Nat to pass the voice calls to the Edge, which is generating a problem that the Edge cuts the call sending a Bye at the trace level, and is not allowing pass the voice

    We have mounted a gateway with the configuration nat = yes and this allows us to pass the voice without problem and the Edge does not cut the call.

    The question is, can you configure an external trunk with the configuration nat = yes or similiar so that this allows the call to pass through a nat ?, or if there is some customized configuration in the external trunk?

    Thank you


    tim.smith | 2019-07-12 20:55:03 UTC | #2

    This forum is for discussion of PureCloud APIs and customizations. For general configuration questions or product support, please post on the PureCloud Community Forum or open a case with PureCloud Care.


    system | 2019-08-12 20:55:04 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5539