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Consult transfer alerting again after disconnect

  • 1.  Consult transfer alerting again after disconnect

    Posted 06-05-2025 18:11

    skansakar | 2017-02-13 16:49:57 UTC | #1

    I have a strange issue. I did a consult transfer from Agent1 to Agent2. Both agents were setup with manual answer and once I started the consult transfer, I quickly completed the transfer.

    Althought the transfer to Agent2 completed, I get another notification in Agent1 with the call state of 'Alerting'. Is there a reason for this? ("CorrelationId":"9818f36f-1fa6-4def-85be-9e38dd078d10")


    skansakar | 2017-02-15 08:27:48 UTC | #2

    @tim.smith do you know why this could be happening?


    tim.smith | 2017-02-15 13:47:41 UTC | #3

    Notifications are temporal and we don't log out the contents of the notifications, so there's not much I can do to look into a single instance. Are you able to reproduce this?


    skansakar | 2017-02-15 13:49:15 UTC | #4

    Yes, I can reproduce this all the time.


    system | 2017-08-28 19:32:05 UTC | #5


    This post was migrated from the old Developer Forum.

    ref: 916