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Consult Transfer Issue: Session identifier is valid, but session type is not valid

  • 1.  Consult Transfer Issue: Session identifier is valid, but session type is not valid

    Posted 06-05-2025 18:07

    awilson | 2023-10-31 15:01:41 UTC | #1

    I'm logging into IceLib via AlternateWindowAuthSettings, creating a Session, Adding it to an interaction manager, and then attempting to start a consult transfer, but I get the error: Session identifier is valid, but session type is not valid.

    I combed through the docs, but there is no explanation of the error, or what session type means, what it could be referring to etc. Could I get more information on the type of authentication needed, parameter requirements, and setup needed to make this happen?


    tim.smith | 2023-10-31 15:09:48 UTC | #2

    Hello @awilson, you've wandered into the wrong place. :) This forum is exclusively for Genesys Cloud. You can find the PureConnect forums here: https://community.genesys.com/communities/pureconnect?CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44


    system | 2023-12-01 15:10:31 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22842