Genesys Cloud - Main

Hi,

We have a question about contact list creation. When we create a new list, on phone columns one can select from a combo box the phone type (Cell,Daytime, Evening, Home, Work). We notice that I can write a value out this list. Our question is: there is a limitation on the string label like not use reserved words, length or uses special characters?

On developer portal, on respective API doc, does not give much info about it, just:
https://developer.genesys.cloud/api/rest/v2/outbound/


#Outbound

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Saugort García
Interacciones Inteligentes S.A.
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Hi,

There are not much restrictions on this string label in terms of length or reserved words or special characters. Storage that we use to save this column has restriction but it is relatively very high.

Thanks,
Kavita

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Kavita Mantripragada
Genesys - Employees
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Original Message:
Sent: 12-15-2021 06:44
From: Saugort García
Subject: Contact List creation, about phone type attribute

Hi,

We have a question about contact list creation. When we create a new list, on phone columns one can select from a combo box the phone type (Cell,Daytime, Evening, Home, Work). We notice that I can write a value out this list. Our question is: there is a limitation on the string label like not use reserved words, length or uses special characters?

On developer portal, on respective API doc, does not give much info about it, just:
https://developer.genesys.cloud/api/rest/v2/outbound/

POST /api/v2/outbound/contactlists

type -> (string required) Indicates the type of the phone column. For example, 'cell' or 'home'.

Thanks in advance

#Outbound

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Saugort García
Interacciones Inteligentes S.A.
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