Taras | 2023-01-12 18:25:30 UTC | #1
Hi,
We have implemented process:
- Stop Campaign to status "OFF"
- Clear ContactList
- Post new contacts
Today some ContactLists failed with error:
/api/v2/outbound/contactlists/{contactListId}/contacts
{"message":"Contact list is currently being cleared of contacts","code":"bad.request","status":400,"contextId":"03601fce-2470-44be-a89e-258483c94685","details":[],"errors":[]}
I cant find any explanation for this error.
Does it mean that we need to implement some delay after step #2 ?
Best regards, Taras
jacobshaw | 2023-01-12 18:38:36 UTC | #2
Hi @Taras
Indeed, based on the error, the clear contact list operation needs to complete before posting new contacts to the list. You could use a sleep/timeout, or you might try verifying the contact list is empty before posting with this API resource: https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-outbound-contactlists--contactListId-
Taras | 2023-01-12 18:43:09 UTC | #3
Hi @jacobshaw
Thanks for the quick reply.
Will do sleep/timeout and verification.
Best regards, Taras
system | 2023-02-12 18:43:21 UTC | #4
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