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Conversation Detail Query Filter not working

  • 1.  Conversation Detail Query Filter not working

    Posted 06-05-2025 18:18

    Corey_Edwards | 2020-12-01 04:56:05 UTC | #1

    Can someone please tell me why my Conversation Detail Query filter isnt working?

    { "interval": "2020-11-01T00:00:00.000Z/2020-11-03T00:00:00.000Z", "orderBy": "conversationStart", "filters": { "type": "and", "predicates": [ { "dimension": "conversationId", "value": "0050cd46-88e4-4921-9647-5b4e967ddbfa" } ] }, "paging": { "pageSize": 100, "pageNumber": 1 } }


    Jerome.Saint-Marc | 2020-12-01 07:36:40 UTC | #2

    Hello,

    There is no "filters" attribute in a Query for Conversation Details. You can find information on the request body schema here.

    Note that you can also use the Analytics Query Builder in the Developer Tools to help you understand the proper body for the Conversation Details Query.

    Regarding your request, the following request body should work:

    { "interval": "2020-11-01T00:00:00.000Z/2020-11-03T00:00:00.000Z", "order": "asc", "orderBy": "conversationStart", "paging": { "pageSize": 100, "pageNumber": 1 }, "conversationFilters": [ { "type": "and", "predicates": [ { "type": "dimension", "dimension": "conversationId", "operator": "matches", "value": "0050cd46-88e4-4921-9647-5b4e967ddbfa" } ] } ] }

    Regards,


    system | 2021-01-01 07:38:14 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 9412