Legacy Dev Forum Posts

anon65933903 | 2020-01-30 19:43:06 UTC | #1

I noticed that the Analytics API conversation detail POST call does not return more than 25 calls. No matter how much interval I provide. The documentation doesn’t say there is a limit and how to overcome this limit.

POST /api/v2/analytics/conversations/details/query Query for conversation details

We have a customer with 50000 calls per day. Which API method call can I use to get all conversations for a day in API request?

Thanks.

tim.smith | 2020-01-30 22:03:24 UTC | #2

You have to page through results.

• https://developer.mypurecloud.com/developer-tools/#/analytics-query-builder
• https://developer.mypurecloud.com/api/rest/v2/analytics/conversation_details_job.html
• https://developer.mypurecloud.com/api/rest/v2/analytics/conversation.html

system | 2020-03-01 22:03:26 UTC | #3

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This post was migrated from the old Developer Forum.

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