Luigi_Ferrari | 2024-10-03 08:03:59 UTC | #1
Hi, is there a way to get participant attributes using the /api/v2/analytics/conversations/details/query api? Otherwise, which api can I invoke to get the list of conversations in a given time interval, with start date, end date and participant attributes?
Thanks a lot.
Jerome.Saint-Marc | 2024-10-03 12:58:05 UTC | #2
Hello,
No, the Conversations Details Query does not return the participant attributes. Conversations Details Job will return participant attributes. Note that data is not available immediately in the conversations details job - see https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job#data-availability
Regards,
system | 2024-11-02 12:58:23 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 29675