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CORS error when using API explorer

  • 1.  CORS error when using API explorer

    Posted 06-05-2025 18:12

    BAPTISTE_DERRE | 2017-06-27 12:00:55 UTC | #1

    Hello everyone,

    We have an issue since yesterday, when we try to execute queries from API explorer : https://developer.mypurecloud.ie/developer-tools/#/api-explorer

    When we execute a query to remove contacts from a contact list, we get a CORS error

    <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/981712f15f32d85d46d13a2e528bb4cbb02ab7bb.png" width="690" height="437">

    We already had executed exactly the same query before, it worked properly, but since yesterday we get this error.

    It seems to happen for all endpoints of the API Explorer.

    Is there an new update regarding permissions / authorizations that blocks us to execute queries from the API explorer ?

    Thanks a lot for your help.

    Baptiste.


    tim.smith | 2017-06-27 12:35:09 UTC | #2

    What kind of response is coming back for that request if you look in the browser network tab?


    KevinGlinski | 2017-06-27 12:44:11 UTC | #3

    Sorry about this, request were going to the us region still, a fix has just been deployed


    BAPTISTE_DERRE | 2017-06-27 12:52:56 UTC | #4

    Hi both,

    Here is what I can see into the network tab of my web browser :

    <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/0958b5fd4d8aae6f5c81f9dc29f989093a325fa4.png" width="690" height="312">

    Thanks a lot for your help.

    Baptiste.


    tim.smith | 2017-06-27 12:54:08 UTC | #5

    Make sure you clear your browser's cache and refresh to get the latest version of the page that contains the fix Kevin mentioned.


    BAPTISTE_DERRE | 2017-06-27 12:58:01 UTC | #6

    Hello,

    It works fine now. I get code 200 success.

    <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/5b96dc9938b1174c10920608c00e6923a803d6fe.png" width="690" height="372">

    Thanks a lot for your help.

    Baptiste.


    system | 2017-07-28 12:58:04 UTC | #7

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1475