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Could not save Contact List Sync Job settings!

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  • 1.  Could not save Contact List Sync Job settings!

    Posted 08-06-2021 01:48
    Edited by Daniel Cheng 08-06-2021 01:51
    No replies, thread closed.
    From the latest Genesys Cloud Salesforce Update, the Genesys Cloud Contact List Sync Job settings won't let me save it and popup an error message: Could not save Contact List Sync Job settings!

    Any idea how to fix this? Did I miss something obvious? There wasn't any instruction for this new feature. 
    https://help.mypurecloud.com/articles/configure-genesys-cloud-contact-list-sync-job/

    Note, I have tried to install this managed package in 3 different salesforce sandbox environments and they also return the same error.

    #Integrations

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    Daniel Cheng
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