0989528c245897ad45e0 | 2020-02-11 13:36:58 UTC | #1
Hi,
I want to count all the inbound and outbound conversations with the conversation details query, but there are conversations that are inbound and outbound at the same time.
I know that I can use the conversations aggregates query, but I need to know how to get the count of conversations grouped by direction with the conversation details query because I created a data model with that api and need it for some reports that I created.
Thanks in advance.
tim.smith | 2020-02-11 16:57:21 UTC | #2
0989528c245897ad45e0, post:1, topic:7102
but there are conversations that are inbound and outbound at the same time.
If you have specific criteria that you'd like to filter them by, you can join the filters with AND to have them both apply. E.g. direction AND participant purpose
system | 2020-03-12 16:57:23 UTC | #3
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This post was migrated from the old Developer Forum.
ref: 7102