Abhay_Sharma | 2019-05-20 05:03:01 UTC | #1
Hi, I am new to genesys, I am planning to integrate my custom chatbot UI with the Genesys Agent on Purecloud in case of agent handover. Can you please help me with the documentation
tim.smith | 2019-05-20 14:13:04 UTC | #2
The APIs for ACD web chat aren't released yet. Keep an eye on the release notes though, they're scheduled to be released in the next couple weeks. You can read the preview documentation here: https://developer.mypurecloud.com/api/webchat/guestchat.html
system | 2019-06-20 14:13:05 UTC | #3
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