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  • 1.  Custom Roles viewing Directory / Group on the Admin page

    Posted 16 days ago
      |   view attached

    Hello , 

     I am in need of some assistance. We are trying to give our custom role the ability to view and edit the Groups where we configure voicemails . In the custom role I added the permission Directory>Group>Edit and Directory>Group>View and it did not work. Then I added UI>Myorganization>view , Directory>Group>All Permission but to no avail. Any help would be appreciated.


    #PlatformAdministration

    ------------------------------
    Reuben Goodwin
    Health Alliance Plan
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  • 2.  RE: Custom Roles viewing Directory / Group on the Admin page

    Posted 16 days ago

    Hi Reuben, can you please confirm what you mean by "it did not work"?



    ------------------------------
    Vaun McCarthy
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  • 3.  RE: Custom Roles viewing Directory / Group on the Admin page

    Posted 16 days ago

    Hello Vaun ,

     

    My apologies I meant  with the custom role that created I am not able to view the "group " option under "Directory"

     

     

    Reuben Goodwin

    Solutions Architect

    AD Customer Services


    2850 W. Grand Blvd.
    | Detroit, MI | 48202

    Phone: (248) 776-3663

    rgoodwin@hap.org

    A picture containing vector graphics  Description automatically generated

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  • 4.  RE: Custom Roles viewing Directory / Group on the Admin page

    Posted 15 days ago
    Edited by Vaun McCarthy 15 days ago

    So I've done a little testing and it seems the permission needed for the Groups option to show in the Admin section is General  Group Administration

    That may not be what you want but there is somewhat of a backdoor way to get to that list by going directly to /directory/#/admin/groups



    ------------------------------
    Vaun McCarthy
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  • 5.  RE: Custom Roles viewing Directory / Group on the Admin page

    Posted 13 days ago

    Hello Vaun. Let me check and see that will work.

     

     

    Reuben Goodwin

    Solutions Architect

    AD Customer Services


    2850 W. Grand Blvd.
    | Detroit, MI | 48202

    Phone: (248) 776-3663

    rgoodwin@hap.org

    A picture containing vector graphics  Description automatically generated

    A close up of a sign  Description automatically generated A picture containing object, first-aid kit  Description automatically generated A picture containing ax  Description automatically generated ­

     






  • 6.  RE: Custom Roles viewing Directory / Group on the Admin page

    Posted 13 days ago

    Thank you, Vaun that seem to work. But for some reason that account with that custom role and the group permissions I cant save a member in the group.  I can see it ; I can click edit on the right, I can search for the names, I can even add it but when I go to save it nothing happens.

     

     

    Reuben Goodwin

    Solutions Architect

    AD Customer Services


    2850 W. Grand Blvd.
    | Detroit, MI | 48202

    Phone: (248) 776-3663

    rgoodwin@hap.org

    A picture containing vector graphics  Description automatically generated

    A close up of a sign  Description automatically generated A picture containing object, first-aid kit  Description automatically generated A picture containing ax  Description automatically generated ­

     






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