davide.graziani | 2024-11-22 13:34:44 UTC | #1
Dear all, I have a question, as usual, here below the scenario:
- I have a queue reachable from our customer by a specific DID;
- this DID should be also the ANI showed by the prefered agent of this queue (the other momeber should shouw their own ANI).
So the number is a DID for a Queue but, in the same time, it should be used as ANI for the prefered agent. Do you know how to setup it?...if it's possibile. Thanks! davide
system | 2024-12-23 13:35:28 UTC | #2
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