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  • 1.  Customizable side bar

    Top 25 Contributor
    Posted 12 days ago

    Hey there!

    Is there a way within GC to customize the left sidebar? The idea is to have an icon strictly for call evaluations that need to be completed or reviewed that are easily accessible to agents & management. 


    #Unsure/Other

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    Caitlyn Petrousek
    eFinancial, LLC
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