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  • 1.  Dashboard widget filter limit 10 queues

    Posted 21 days ago

    I have create queues more than 100 queues and tried to create new dashboard to set filter queues. Currently, the system has only 10 queues to choose in filter. 

    Can I increase queue select to show all queues in system ? Please help to advise the solution. 


    #Reporting/Analytics

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    Chandaet Tangsomsukying
    NTT (Thailand) Limited
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  • 2.  RE: Dashboard widget filter limit 10 queues

    Posted 6 days ago

    Not currently.  There may be more capabilities coming over the 6 months, but there are ideas about queue filter like this one:

    Filter More than 100 Queue in Genesys | Genesys Cloud Ideas Portal (aha.io)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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