Genesys Cloud - Beta HQ

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  • 1.  Dashboards UI Beta

    GENESYS
    Posted 2 days ago

    Hello everyone,

    Genesys Cloud Analytics team is excited to announce the beta release of new dashboard UI feature for the community. This feature introduces new responsive layout with the size of widgets adjusting automatically based on the metrics and visual data they display.  The goal of this feature is to ensure better visibility and easy access to dashboard's data while saving time on layout decisions. For more details, please refer to the announcement here: https://help.mypurecloud.com/dashboard-ui-updates/

    Click here to apply for this beta

    Please note that the sharing feature (sharing dashboards with work teams and individuals) will not be part of this beta but will be included in the GA release of this feature.

    Once accepted to the Beta, Genesys will enable this feature for your organization and reach out for the feedback!

    Thank you and looking forward to your participation!


    #BetaAnnouncement
    #NowRecruiting

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    Nikhil Ponnam
    Principal Product Manager, Genesys Cloud CX
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  • 2.  RE: Dashboards UI Beta

    NEW MEMBER
    Posted 3 hours ago

    Thank you for the link, @Nikhil Ponnam. This is helpful. 

    What is the estimated timeframe for Beta and GA?



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    Nicki Dehn
    AAA Club Alliance Inc.
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