LouisDAmbrosio | 2022-10-10 16:49:26 UTC | #1
Hello,
We are using a data action to pull customer logins. The data action pulls the login from Salesforce using the customer's email address. However, an email address can be associated to multiple logins from other business units. So, the login pulled is not necessarily the right one. What we are trying to achieve is to be able to pull the login for a specific business unit.
Is there anybody that would have insights on how to do this (if doable)?
Thank you, Louis
patrick.barry | 2022-10-17 15:14:06 UTC | #2
LouisDAmbrosio, post:1, topic:16661
. The data action pulls the login from Salesforce using the customer's email address. However, an email address can be associated to multiple logins from other business units. So, the login pulled is not necessarily the right one. What we are trying to achieve is to be able to pull the login for a specific business unit.
Data Actions only act as a middle man that allows you to make web requests to any number of targets and extract the information out of response. If the web request is wrong, or the response does not contain the information needed, then you will need to work with owner of the web service you are calling in order to get the information you need. So in this case, you will need to ask Salesforce for guidance.
system | 2022-11-17 15:14:33 UTC | #3
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