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Data Table - Character Limit on Cells

  • 1.  Data Table - Character Limit on Cells

    Posted 08-04-2025 18:27

    Does anyone know or has anyone found any documentation that shows what the character limit is on data table cells? I know there's a limit for the key reference cell. I'm looking for limits on all cells, except the key reference cell.

    I've searched the Limits page, along with the Data table pages and crawled through the forum. However, I haven't found anything yet. Any assistance would be greatly appreciated.


    #API/Integrations
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    Jorge Rios
    Sr. Genesys Engineer
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  • 2.  RE: Data Table - Character Limit on Cells

    Posted 08-04-2025 19:55

    Work with data tables - Genesys Cloud Resource Center

    • The number of data tables allowed in a single organization is 200.
    • The number of data rows allowed in a single table is 5000.
    • The number of fields allowed in a single table is 50.
    • The number of characters allowed in a single reference key is 256.
    • For more information about limitations and upgradeable fields, see Limits in the Developer Center.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Data Table - Character Limit on Cells

    Posted 08-05-2025 00:34

    Thank you. However, this still does not answer my question. 



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    Jorge Rios
    Sr. Genesys Engineer
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  • 4.  RE: Data Table - Character Limit on Cells

    Posted 08-05-2025 09:37

    Hello Jorge,

    I've checked internally and I don't believe that we have a documented limit for that field. Please let us know if you are running into any error messages.



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 5.  RE: Data Table - Character Limit on Cells

    Posted 08-05-2025 11:21

    Thank you. That makes me a bit nervous if I'm being honest. I will report back if I encounter any issues.



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    Jorge Rios
    Sr. Genesys Engineer
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  • 6.  RE: Data Table - Character Limit on Cells

    Posted 08-05-2025 09:49

    What I gave you states any single reference limit is 256.  Is that not the same as a cell?  I believe from experience that you can put more than that in fields.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 7.  RE: Data Table - Character Limit on Cells

    Posted 08-05-2025 11:23

    The character limit that you referenced is specifically for the reference key. That cell is limited to 256 characters by default.



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    Jorge Rios
    Sr. Genesys Engineer
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  • 8.  RE: Data Table - Character Limit on Cells
    Best Answer

    Posted 08-06-2025 08:13

    I don't believe the limit for an individual row field is documented, but we enforce the maxLength property on the schema to be 256KB. However, if you try to lookup a Data Table row within an Architect flow, the bound string variable maximum length is 32,000 characters. I hope that helps.



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    Dave Siukola
    Sr Software Engineer
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  • 9.  RE: Data Table - Character Limit on Cells

    Posted 08-06-2025 09:57
    Edited by Jason Kleitz 08-06-2025 16:00

    Thank you, Dave, this does help. Right now, I have cells that are up to about 30,000 characters long. I have been testing, so far with positive results. I do recall reading the 32k character limit for any string variable in Architect, I just didn't know if that was applicable to the Data Table. Thanks again!



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    Jorge Rios
    Sr. Genesys Engineer
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  • 10.  RE: Data Table - Character Limit on Cells

    Posted 08-07-2025 02:40

    I did an export via API Explorer recently, where I noticed these limits:

    "type": "integer", "$id": "/properties/MYINTEGERVALUE", "displayOrder": 8, "maximum": 999999999999999, "minimum": -999999999999999

    "type": "string", "$id": "/properties/MYSTRINGVALUE", "displayOrder": 5, "maxLength": 262144, "minLength": 0

    Hope that fills the remaining gap.



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    Daniel Possekel
    Business Analyst
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  • 11.  RE: Data Table - Character Limit on Cells

    Posted 08-07-2025 09:29

    Thank you, Danie!!! Much appreciated!!!



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    Jorge Rios
    Sr. Genesys Engineer
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