Christopher_Andre | 2024-01-04 02:45:02 UTC | #1
Hello.
In a bot flow, I'm using a data action where I retrieve a Renewal Date in the format MM/DD/YYYY which I need to use to determine if an alert needs to be played to the caller. When I try to convert the date that i'm receiving using an Update Data Action, I'm getting this error
'Month' at position 17 : There is no implementation that accepts a parameter of type String Collection. How should i approach this otherwise?
MelissaBailey | 2024-01-05 16:06:20 UTC | #2
Flow.RenewalDate must be a string collection variable. I'm guessing you split the string "MM/DD/YYYY" on slashes; if so Flow.RenewalDate[0] would get the 1st element out of the collection.
Christopher_Andre | 2024-01-05 19:04:29 UTC | #3
Hi Melissa,
Yes, you are correct. The Flow.RenewalDate is a string collection.
Here is the approach that I took.
I used an update Data action to make it into a string
And then convert that string similarly to what you mentioned
Now, when I try to find the difference between the date that I have and today's date, I tried using the following
but I'm getting a different error - There is no implementation that accepts parameters of Strung, DateTime and DateTime.
MelissaBailey | 2024-01-05 19:18:06 UTC | #4
DateTimeDiff only takes 2 datetime parameters. See https://help.mypurecloud.com/articles/access-architect-expression-help/ on how to open expression help to see the documentation for an expression
system | 2024-02-05 19:19:06 UTC | #5
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