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  • 1.  De-coupling the Smart Advisor

    Posted 03-23-2023 05:19

    Hi

    About an ETA for de-coupling the Smart Advisor feature from the Interaction channel. Are there any  ETA for delivering this yet . 

    Regards

    Raymond Chui


    #Unsure/Other

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    Raymond Chui
    AXA Group Operations Hong Kong Limited
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  • 2.  RE: De-coupling the Smart Advisor

    Posted 04-23-2023 01:04

    Are you asking about when it will support both voice and digital at the same time?  I understand that will be part of the GA release when voice is out.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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