Michael.Shrall | 2020-05-11 19:27:23 UTC | #1
Is it still not available in the product? Ideas site shows conflicting information.
https://developer.mypurecloud.com/forum/t/delete-phone-numbers-from-dnc/1879
Jerome.Saint-Marc | 2020-05-12 15:23:51 UTC | #2
Hello,
I have just checked and this feature is unfortunately still not available.
If by conflicting, you meant the idea on "API function to remove a single phone number from an internal DNC list" - https://purecloud.ideas.aha.io/ideas/CLOUT-I-93 (tagged as Feature already exists). I think it was either misunderstood or tagged like this by mistake. Note (edit): this idea has been updated to Community Review. So it was tagged as already existing by mistake.
The more recent ideas on this, https://purecloud.ideas.aha.io/ideas/CLOUT-I-130 and https://purecloud.ideas.aha.io/ideas/CLOUT-I-184, are still in Community Review.
Hope this clarifies.
Regards,
system | 2020-06-12 14:03:15 UTC | #3
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