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Delete recordings using a Bulk Recording Job for a specific user

  • 1.  Delete recordings using a Bulk Recording Job for a specific user

    Posted 06-05-2025 18:33

    Adesh_Jadhav | 2025-01-28 04:21:32 UTC | #1

    Hello Team,

    I'm trying to delete recordings using the operation defined in "Bulk operations on recordings". but its not clear .

    I was able to delete recordings using a specific interval, but I'm not sure how to delete recordings for a specific user. Can this be achieved using the conversation query filter, or is there an alternate solution?

    
```
`query = PureCloudPlatformClientV2.RecordingJobsQuery()`
`query.action = "DELETE"`
`query.action_date = "2025-01-27T12:15:00.000Z"`
`# Comment out integration id if using DELETE or ARCHIVE`
`# query.integration_id = ""`
`query.conversation_query = {`
`    "interval": "2025-01-23T00:00:00.000Z/2025-01-26T00:00:00.000Z",`
`    "order": "asc",`
`    "orderBy": "conversationStart"

    AdrianRodriguezVar | 2025-01-28 09:55:51 UTC | #2

    Hi, On the query.conversation_query you can make the query using filters like userid or queue id.. etc.

    Something like this

    = {
    "interval": "2024-09-01T00:00:00Z/2024-09-30T23:59:00Z",
    "segmentFilters": [
        {
            "type": "and",
            "predicates": [
                {
                    "type": "dimension",
                    "dimension": "queueId",
                    "value": "xxxxxxxxxxx" 
                },

    BR

    Adesh_Jadhav | 2025-01-28 13:22:39 UTC | #3

    Thank you Adrian. It works. :grinning:

    system | 2025-02-28 13:23:13 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 31432



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