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Can I customize the deleted user's state change reason, i.e voluntary, seasonal ..etc
Add new reasons or change the existing ones
Not at present. Best would be to change their Title with the information as that can be seen in their directory for all.
Added this idea for you: Add reason field for Inactive and Deleted | Genesys Cloud Ideas Portal (aha.io)
------------------------------Robert Wakefield-Carlttec DigitalSr. Director - Innovation ArchitectsRobert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
#PlatformAdministration------------------------------Ninette ElashryTykans Group Inc------------------------------
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