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Deprecation: conversations/messages/inbound/open endpoint

  • 1.  Deprecation: conversations/messages/inbound/open endpoint

    Posted 08-19-2025 11:04
    Edited by Mikael Cohen 28 days ago

    Hi everyone,

    This thread serves as the new home for the deprecation discussion previously associated with the old announcement, now migrated to a standalone article here: Deprecation Notice. Please note that the original discussion thread accompanying the old announcement is no longer available, so we're opening this new thread to continue the conversation.

    Deprecation Date

    The API endpoint will be deprecated on March 2nd, 2026. Please ensure that any necessary updates or migrations are addressed before this date. Please refer to the Deprecation Notice for additional information

    What You Should Do

    Use this new thread to ask questions, raise concerns, or discuss migration strategies. We're here to help ensure a smooth transition.

    Thank you for your ongoing collaboration and understanding.



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    Mike Cohen
    Senior Product Manager, Digital, Genesys Cloud
    Genesys - Employees
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