kellcomnet | 2018-07-18 17:42:32 UTC | #1
Is there a way to determine via the API what ring a conversation was in when it answered?
tim.smith | 2018-07-19 12:24:36 UTC | #2
You would need to infer that based on the duration of the acd participant in the conversation.
system | 2018-08-19 12:24:38 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 3201