Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Dialogflow CX - Service Account Required Roles

    Posted 01-31-2023 23:13
    No replies, thread closed.
    From the documentation:

    Grant the following roles to the service account:
    • Dialogflow API Client
    • Dialogflow API Reader
    • Dialogflow Conversation
    However, the Dialogflow Conversation role does not exists in Dialogflow (link to IAM roles).  Possibly, this is an old role that has been deleted.

    Does someone knows what role should be used instead?

    #Integrations

    ------------------------------
    Jean-Philippe Gariepy
    Nu Echo Inc.
    ------------------------------


  • 2.  RE: Dialogflow CX - Service Account Required Roles

    Posted 03-16-2023 18:03
    No replies, thread closed.

    Presumably, the role is Dialogflow Conversation Manager.



    ------------------------------
    Jean-Philippe Gariepy
    Nu Echo Inc.
    ------------------------------