Darren_West | 2021-03-25 15:45:31 UTC | #1
Hi,
Is it possible in a flow to extract values out of the response from dialogflow and insert them as attributes. For example can you get the session id?
Thanks, Darren
Jerome.Saint-Marc | 2021-04-08 16:40:04 UTC | #2
Hello,
You can only retrieve variables/values (in the Architect flow) which have been added to the DialogFlow “genesys-output” output context (in DialogFlow). You can then assign them to Architect flow variables in the Call DialogFlow Bot action - under Session Variables - Output.
I am not expert in DialogFlow, but for the DialogFlow session id, I think you would have to go through a fulfillment and have the session id added to the output context.
Regards,
system | 2021-05-09 16:40:07 UTC | #3
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