Steven_Lim | 2022-09-01 12:16:38 UTC | #1
Hi all,
I am currently getting a NoMatchError on Architect when a fallback intent has been triggered 4 times in Dialogflow. Are there any flexibility regarding this counter? For example, changing 4 times to 3 times. Seems like there is no way to change this default behaviour.
Even with the Architect tools, I am unable to preserve the contexts after Dialogflow passes the session to Genesys Cloud. This creates a lot of limitations to the bot design.
John_Carnell | 2022-09-16 13:01:36 UTC | #2
Hi Steven,
This forum is generally for questions related to the Genesys Cloud platform APIs. You might want to cross-post this forum post in the Genesys Cloud Community forum. Many of our professional services and partners read those posts and might be able to help.
Thanks, John Carnell Manager, Developer Engagement
system | 2022-10-17 13:02:19 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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