anona | 2020-01-21 16:14:08 UTC | #1
Using these two resources: https://api.mypurecloud.com.au/api/v2/analytics/conversations/details/query and https://api.mypurecloud.com.au/api/v2/analytics/conversations/details/jobs with the same interval {"interval": "2020-01-19T00:00:00/2020-01-19T23:59:59"}
The job returns more results than the query. I would like to ask what causes this difference and how to get the same results?
tim.smith | 2020-01-21 17:30:52 UTC | #2
Customer-specific data cannot be investigated via the forum. Please open a case with PureCloud Care to investigate further.
system | 2020-02-20 17:30:53 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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