Genesys Cloud - Developer Community!

This is probably a dumb question but I am trying to create a digital bot flow (virtual agent) in our dev environment for testing.  However, the "Generate Intents" button is greyed out.  I am assuming this is because the there is not enough transcript data for Genesys to mine the intents.  Can anyone confirm this is true?  If so, has anyone else run into this issue and how do you get around it in a dev env?

Hi Kris,
Can you confirm that the flow is enabled for virtual agent?
That process is outlined in this resource center article: https://help.mypurecloud.com/articles/add-virtual-agent-to-your-voice-or-digital-bot-flow/
This article has more info about generating intents and utterances: https://help.mypurecloud.com/articles/generate-intents-and-utterances-based-on-a-description-for-virtual-agent-and-copilot/