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Disable text input in genesys web messenger

  • 1.  Disable text input in genesys web messenger

    Posted 06-05-2025 19:24

    Mansi_Dhawas | 2023-08-24 06:05:24 UTC | #1

    Hi team, I integrated dialogflow cx bot with genesys cloud architect and have deployed on a website. I want to disable the text input part in the web messenger box. I am using native genesys web messenger. Is there any way to remove the text input part or disable it.

    Thank you


    Jerome.Saint-Marc | 2023-08-24 08:02:55 UTC | #2

    Hello,

    No, it is not possible at this time. See this other post with a recent answer.

    Regards,


    system | 2023-09-24 08:03:33 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21685