Bindu | 2017-06-19 10:30:45 UTC | #1
Hi,
Can we display recent last five interactions of an agent in an custom application using PureCloud API? Like providing PureCloud login to custom application and based on logged in user to be displayed last five interactions. If so can I get information for the above.
Bindu | 2017-06-19 18:18:04 UTC | #2
Hi,
Please can I get the reply for the above.
tim.smith | 2017-06-19 21:19:27 UTC | #3
GET /api/v2/conversations/calls/history or POST /api/v2/analytics/conversations/details/query with a filter for the user will give you information about the user's recent conversation activity.
system | 2017-08-28 19:35:10 UTC | #4
This post was migrated from the old Developer Forum.
ref: 1427