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  • 1.  Division limited S3 Export

    Posted 09-06-2023 10:16
    Edited by Ryan Singson 09-06-2023 13:04
    No replies, thread closed.

    Hi 

    Can this work with bulk export API? Granted that the API client is using a Division limited oAuth

    https://help.mypurecloud.com/articles/access-control-transactional-objects/


    #Integrations
    #QualityManagement




  • 2.  RE: Division limited S3 Export

    Posted 09-12-2023 17:11
    No replies, thread closed.

    Create a new role with the permissions required for bulk importing, then add yourself to this new role.  Sign out of Genesys Cloud, then back in.  Navigate to Admin > OAuth > Create a new OAuth account for this bulk export process.  Select Grant Type: Client Credentials. Click on the roles tab, find the new role you created, enable it, then select the desired division/s.  Save.  This should grant access OAuth access to bulk download from limited/targeted divisions. 



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    Jose Carlos Albor
    Genesys - Employees
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