Genesys Cloud - Main

Does BYOC cloud support SP Session Audit? 

Meaning, there is no 'timer, session expires' in offer answer; However, Carrier sends SIP session audit reinvite in 10 mins interval.

Hello Saravanan,

You may want to check out this Resource Center article. We also list some of the other RFCs that apply to SIP traffic in this article.

Does BYOC cloud support SP Session Audit? 

Meaning, there is no 'timer, session expires' in offer answer; However, Carrier sends SIP session audit reinvite in 10 mins interval.

Hi Jason,

Thank you for your response.

As per the RFC 4028, Genesys supports Session timer and refresh.

However, here my requirement is Session Audit [SBC send RE-INVITE in constant interval without any timer negotiation].

I would like to share my learning and finding here:

•  Genesys supports Session Audit as well as per SIP standard. 
• The problem we were facing in this scenario is 'One way audio after ist re-INVITE'. 
• Cause - We have TLS and SRTP transportation. Genesys always changes its crypto keys unconditionally. 
• Solution - We made configuration in SBC end to accept the new crypto in OK response of Re-INVITE.

Hello Saravanan,

You may want to check out this Resource Center article. We also list some of the other RFCs that apply to SIP traffic in this article.

Does BYOC cloud support SP Session Audit? 

Meaning, there is no 'timer, session expires' in offer answer; However, Carrier sends SIP session audit reinvite in 10 mins interval.