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Does GenesysCloud support the Azure Custom Speech model?

  • 1.  Does GenesysCloud support the Azure Custom Speech model?

    Posted 06-05-2025 19:03

    masashi.yamazaki | 2023-08-16 09:18:24 UTC | #1

    To use the Azure Custom Speech model, Custom speech model URI "https://japaneast.stt.speech.microsoft.com/speech/recognition/conversation/cognitiveservices/v1?cid=edd8..." in Endpoint URI of Microsoft Azure Cognitive Services Speech to Text integration specified.

    However, when I call it from BotFlow, it fails with Error.ASR. Microsoft Azure Cognitive Services Speech to Text integration doesn't support Azure Custom Speech model?


    system | 2023-09-16 08:48:12 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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