Genesys Cloud - Main

We are trying to setup OB dialler for Genesys to Salesforce Campaign and want to know which fields are reconciled on Campaign Member object and if all the campaign member statuses get overwritten in the reconciliation process?

Thanks
Bushra

That's generally covered in this article: https://help.mypurecloud.com/articles/reconciliation-of-campaign-data/.  No, the campaign member status is not altered automatically, although we have a number of customers that leverage a trigger to update the campaign member status based on either an activity record or the reconciled results.