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Download Recordings is slow

  • 1.  Download Recordings is slow

    Posted 06-05-2025 19:06

    John_Wang | 2019-10-10 18:32:05 UTC | #1

    Hi, I'm working on pulling recordings of all conversations to our local data lake, I'm using /api/v2/recording/batchrequests which can handle up to 100 conversations one time, But I found that it takes about 10 minutes to complete download for 100 conversations, that will put me situation that I can not catch up in peak time, which has 50k conversations per day, Is there any way can speed up?

    thanks!


    tim.smith | 2019-10-10 20:26:03 UTC | #2

    Please open a case with PureCloud Care to investigate the download speeds.


    system | 2019-11-09 20:26:03 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6222