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Duplicate Results On Scheduled Interaction Performance Reports

  • 1.  Duplicate Results On Scheduled Interaction Performance Reports

    Posted 24 days ago

    Hi

    We currently have a customer who's scheduled Interaction reports show double entries for certain times of the day.

    This does not occur when manually running.

    I'll post some examples later, but in the meantime does anyone have experience of this please?

    Kind Regards


    #Reporting/Analytics

    ------------------------------
    Philip Thys
    British Telecommunications PLC
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