Hi All,
I'm sure most are aware on this community, but just wanted to highlight the valuable support center that exists around Genesys DX:
Genesys DX
Genesys |
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Genesys DX |
Email in Genesys DX operates like an email client application on a desktop (for example, Microsoft Outlook or Mozilla Thunderbird). This means that incoming email messages are received by and stored on your email server (Office 365 in our case). Genesys DX periodically synchronizes with the server and downloads any new emails from the email server. |
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It walks throug
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Anthony Romero
Genesys - Employees
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