View a summary of the improvements and fixes in the latest Edge software version. Confirm the current version of your Edges and schedule automatic updates or manually update to the latest version as needed.
Manual and auto-update availability
- Available for manual update in all regions starting September 26, 2018.
- Auto-update enabled for all regions starting October 3, 2018.
- Automatic updates roll out to customers over a 10-day period during their organization's defined maintenance window.
Enhancements and fixes
- Resolved issue that occurs when a user accesses voicemail from the TUI and types an extension not enabled for voicemail, resulting in a message loop: "This voicemail box is not configured. Transferring to voicemail box retrieval."
- PureCloud Edge Standard v3 network configuration improvements.
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Marie Grace Delos Santos
Global Digital Team, Customer Success
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